The Financial Audit Compliance Tracking System (Web-FACTS) is a web-based
application that MassHousing designed and developed for external Audit
Firms/Companies for the sole purpose of preparing and submitting Audited
Financial Statements on behalf of their clients (Management Companies). In
addition, the Management Companies have the ability to view their Audited
Financial Statements on-line.
In an effort to better support you with this product, please send issues with user names and passwords,
or to have a development added to your list to
webfactssupport@masshousing.com. For non-technical problems, you can email Rental Management
at rsupport@masshousing.com or by phone at (617) 854-1067.
This will allow us to track and monitor
all submitted requests to ensure they are responded to on a timely basis.
